As a rule, if the order and payment are received before 3 p.m., the package will be dispatched on the same day. The delivery should then be delivered within 2-5 working days.

We are currently working with DHL

Yes, we deliver worldwide. Please note that delivery abroad will of course take longer.

We offer the payment options via PayPal, Klarna, Sofortüberweisung (via Stripe) and prepayment.
If you want to pay via Visa or Mastercard, select the PayPal Plus payment option. You will then be redirected to the Paypal page, where you can pay by Visa or Mastercard without a Paypal account.

Transfers/payment in advance to:

Purpose: "Order number"

The refund will be made after checking that all seals and labels are still on the goods undamaged. If everything is fine, you will be refunded your amount (minus the shipping costs) to your selected payment method.

You have 14 days to return the goods.

Currently, the return is still subject to a fee and is borne by the buyer.

First check whether the item is still in its original condition with all its tags and seals. Then pack your item in the original box with the invoice provided and send it to us at the following address:

Trioleta's Glam
Post office box ....
..... Tübingen
Germany/Germany